privacy

find food, wherever you are

At uForage, we prioritise your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data. We do not engage in data mining, sell your data to third parties, or use it for advertising purposes. All data collected is used solely to provide and enhance our services.

Data We Collect

We collect only the data necessary to deliver and improve our services. This includes:

  • Personal Data Provided by You: Name, email address, and profile information (if voluntarily submitted).
  • Location Data: To map and display local food sources and improve app functionality.
  • User-Generated Content: Information you pin or share on the platform, such as food locations or descriptions.
  • Usage Data: Information automatically collected, including IP addresses, browser type, app interactions, and time spent using the app.

You can always choose not to provide certain data, but this may limit your ability to use some features of the app.

How We Use Your Data

We use the data we collect for the following purposes:

  • To provide and personalise the app experience.
  • To enable key features such as mapping and food-sharing tools.
  • To communicate with you about updates, new features, or customer support inquiries.
  • To analyse app performance and improve user experience.

We do not use your data for advertising or sell it to third parties.

Cookies and Tracking Tools

This app uses cookies and similar tracking technologies to:

  • Maintain app functionality.
  • Gather analytics to enhance performance.

You can adjust your cookie preferences in your device or browser settings.

How We Protect Your Data

Your data’s security is our top priority. We use industry-standard security measures, including:

  • Data encryption during storage and transmission.
  • Secure servers and firewalls.
  • Limited access to personal data by authorised personnel only.
Your Rights

As a user, you have the following rights:

  • Access Your Data: Request a copy of the data we hold about you.
  • Update or Correct Your Data: Ask us to update inaccurate information.
  • Delete Your Data: Request the deletion of your data, subject to legal obligations.
  • Withdraw Consent: Withdraw consent for data collection at any time.
  • Restrict Processing: Request limits on how your data is processed.

To exercise these rights, contact us at hello@uforage.com.au – We will respond promptly, typically within 30 days.

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy. Once data is no longer needed, it will be securely deleted. If you withdraw consent or request deletion, we will comply promptly, subject to legal obligations.

International Data Transfers

Depending on your location, your data may be processed outside your country of residence. We take all necessary measures to ensure your data is protected during such transfers, including compliance with applicable laws and regulations.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you via the app.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at: hello@uforage.com.au

Last Updated: July 2024